Getting support

Official support for the Drupal Kit is available via support tickets or during weekly Office Hours. Community support is available via the “WebPub” Slack workspace.

Web Publishing Office Hours

Members of the Drupal Kit team are available for remote consultation during UT Drupal Kit Office Hours, which takes place on Zoom on most Tuesday afternoons. Upcoming dates and the Zoom link are published at https://webpublishing.utexas.edu/web-publishing-support.

Ticket support

Request support by emailing drupal-kit-support@utlists.utexas.edu.

Community support

Informal support is available from members of the campus web publishing community in the “WebPub” Slack workspace. Sign up for Slack at https://webpub-utaustin.slack.com/ and join the #ut-drupal-kit channel.

Note

ITS does not provide formal support via Slack or other instant messaging platforms.